Privacy Policy

1. Introduction

ph jili ("ph jili," "we," "us," or "our") operates the online gaming platform accessible at phjili.one ("Platform"). We are committed to protecting the privacy and personal data of all users of the Platform, including registered players, visitors, and prospective players ("you" or "your").

This Privacy Policy describes how ph jili collects, uses, stores, shares, and protects your personal data in connection with your use of the Platform. It also describes the rights you have in relation to your personal data and how you can exercise those rights.

ph jili processes personal data in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). We are also subject to data processing obligations under PAGCOR regulations and applicable anti-money laundering legislation.

This Privacy Policy should be read together with ph jili's Terms & Conditions, which govern your use of the Platform.

2. Personal Data We Collect

ph jili collects the following categories of personal data:

Identity and Contact Data:

• Full legal name
• Date of birth
• Gender
• Nationality
• Government-issued identification number (e.g., PhilSys ID, passport, driver's licence)
• Email address
• Mobile number
• Residential address

Financial Data:

• GCash account details
• Maya / PayMaya account details
• Bank account details (BPI, BDO, Metrobank, UnionBank, and other Philippine banks)
• Debit card details (card number masked, expiry date)
• Transaction history, including deposits, withdrawals, and wager records

Technical and Usage Data:

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Login timestamps and session duration
• Pages visited and features used on the Platform
• Game history and betting patterns

Communications Data:

• Records of your communications with ph jili support, including live chat transcripts and email correspondence
• Feedback, complaints, and survey responses

Responsible Gaming Data:

• Self-exclusion requests and status
• Deposit limits, loss limits, and session limits set by the player
• Responsible gaming assessments where applicable

3. How We Collect Your Data

ph jili collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and similar tracking technologies (see Section 7).
• Third-party sources: Identity and fraud-check data from third-party KYC (Know Your Customer) verification providers; payment data from payment processors such as GCash and Maya; and publicly available data from government databases where permitted by law.
• Regulatory sources: Data received from PAGCOR or other Philippine government authorities in connection with regulatory compliance obligations.

4. How We Use Your Personal Data

ph jili uses your personal data for the following purposes:

• Account management: To create, maintain, and manage your ph jili player account, including processing your ph jili Login and verifying your identity.
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver the features and functionality of the Platform.
• Regulatory compliance: To comply with PAGCOR licensing conditions, anti-money laundering obligations under Republic Act No. 9160 (as amended), and other applicable Philippine laws and regulations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, underage gambling, and other prohibited conduct on the Platform.
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer support: To respond to your enquiries, complaints, and support requests.
• Marketing and promotions: To send you information about ph jili promotions, bonuses, and new features, where you have consented to receive such communications. You may opt out at any time.
• Platform improvement: To analyse usage patterns, conduct research, and improve the performance, security, and user experience of the Platform.
• Legal proceedings: To establish, exercise, or defend legal claims in connection with the Platform or your account.

5. Legal Basis for Processing

ph jili processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including operating your ph jili account, processing transactions, and delivering gaming services.
• Legal obligation: Processing required to comply with PAGCOR regulations, anti-money laundering laws, tax obligations, and other applicable Philippine legal requirements.
• Legitimate interests: Processing necessary for ph jili's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent, including for direct marketing communications. You may withdraw your consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing and Disclosure

ph jili does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• PAGCOR and regulatory authorities: We are required to share player data with PAGCOR and other Philippine government agencies, including the Anti-Money Laundering Council (AMLC), in compliance with our licensing conditions and applicable law.
• Payment processors: We share financial data with payment service providers (such as GCash and Maya) solely to process your deposits and withdrawals.
• KYC and identity verification providers: We share identity data with third-party verification providers to conduct mandatory age and identity checks.
• Game software providers: Game providers may receive limited technical and gameplay data necessary to deliver their games on the Platform. All game providers are contractually bound to process such data in accordance with applicable privacy laws.
• IT and security service providers: We engage third-party providers for hosting, cybersecurity, and platform maintenance. These providers act as data processors under our instruction and are bound by data processing agreements.
• Law enforcement and courts: We may disclose personal data to law enforcement agencies, courts, or other government bodies where required by law, court order, or to protect the rights and safety of ph jili, its players, or the public.

7. Cookies and Tracking Technologies

ph jili uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. They help us recognize your device, maintain your session, and understand how you use the Platform.

We use the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function, including maintaining your ph jili Login session and enabling secure transactions. These cannot be disabled.
• Performance and analytics cookies: Help us understand how players use the Platform so we can improve its performance and user experience. Data collected is aggregated and anonymized where possible.
• Functional cookies: Remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Marketing cookies: Used to deliver relevant promotional content about ph jili. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies, refer to your browser's help documentation.

8. Data Retention

ph jili retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements.

In general, ph jili retains player account data for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act. Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.

Where data is retained solely on the basis of your consent (such as marketing preferences), we will retain it until you withdraw your consent or request deletion, subject to any overriding legal retention obligations.

When personal data is no longer required, ph jili will securely delete or anonymize it in accordance with our data disposal procedures.

9. Data Security

ph jili implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the Platform.
• Encryption of sensitive data at rest, including financial information and government ID details.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of Platform infrastructure.
• Multi-factor authentication requirements for account access and administrative systems.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ph jili will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-03.

10. Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ph jili:

• Right to be informed: The right to be notified of how your personal data is collected and processed, as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data ph jili holds about you and information about how it is processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data. You may update most account information directly through your ph jili account settings.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph jili's legal retention obligations.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller where technically feasible.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time through your account settings or by contacting support.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe that ph jili has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact ph jili's Data Protection Officer at the email address provided in Section 14. We will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with NPC guidelines.

11. Children's Privacy

The ph jili Platform is strictly intended for individuals aged 21 years and above, in compliance with PAGCOR regulations and Philippine law governing casino-style gambling. ph jili does not knowingly collect personal data from individuals under the age of 21.

If ph jili discovers or has reasonable grounds to believe that personal data has been collected from an individual under the age of 21, the relevant account will be immediately suspended, all associated data will be reviewed, and the matter will be handled in accordance with ph jili's underage gambling policy and applicable law.

If you are a parent or guardian and believe that your child has registered an account on the ph jili Platform, please contact us immediately at the details provided in Section 14.

12. Third-Party Links

The ph jili Platform may contain links to third-party websites or services for informational purposes. ph jili is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

This Privacy Policy applies solely to personal data collected by ph jili through the phjili.one Platform and does not extend to any third-party websites, applications, or services.

13. Changes to This Privacy Policy

ph jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. The revised Policy will be published on this page with an updated "Last Updated" date.

Where changes are material, ph jili will notify registered players via the contact details on file. Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgment of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how ph jili protects your personal data.

14. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by ph jili, please contact our Data Protection Officer:

• Email: privacy@phjili.one
• Live Chat: Available 24/7 within your ph jili account dashboard.
• Postal Address: Data Protection Officer, ph jili, Philippines

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. Information on how to file a complaint is available through the NPC's official channels.